ORDER & COLLECT OPTION

We offer an online order and collection service. We hold a small quantity of stock at any given time so this is a great way for you to secure an order and wish to visit us in either Grange or Bowden. It ensures you won't miss out on a product if we happen to sell out that week. 

It's simple, pre-order through our shop and use the code "COLLECT" to remove the postage charge from the cart. Then pick-up your goodies directly from the Kindred Self Wellness Studio, Shop 5 Jetty Street, Grange, or at Plant4 Market in Bowden. We will notify you via email our opening times and when your order is ready for collection.

It is our highest priority to provide you with quality products and excellent customer service so please do not hesitate to contact us if you have any questions or feedback. 

RETURN POLICY

Please choose your order carefully because we do not provide refunds if you change your mind. In the unlikely event of a faulty product being supplied, please contact us within 48 hours and we will organise a replacement. 

WARRANTY INFORMATION

All of our Ultrasonic Diffusers are covered by a 12 month warranty and our supplier Alycon provides technical support and manages all fault claims. If you experience any problems with your diffuser please phone Alcyon directly on 1300 882 332 or submit a fault claim here >